Listening to our users

Last week the QRoutes Team hosted the first QRoutes User Group Meeting in Milton Keynes. Thank you to the representatives of eight local authorities who braved journeys – some of them hundreds of miles – on a sweltering day to join us.

Fortunately, the meeting room was air conditioned and the group could get on with discussing the challenges they face in their work and how they use QRoutes to help them.

 “I rarely speak to other people who do the same job as me,” said one participant, “it’s interesting to compare notes.”

QRoutes is a cloud-based tool which is in constant development. The QRoutes Team gave the group an overview of recent, upcoming and proposed features, and some insight into how the development process is managed.

Users can influence this process simply by making suggestions or reporting issues in person or through the support site. The meeting was an opportunity to do this in dedicated environment and many ideas were proposed and discussed throughout the day. Putting this philosophy of user directed development into practice, the local authorities then voted on which suggestions to prioritise during upcoming development. A fruitful exercise that yielded outcomes that the QRoutes Team hadn’t anticipated!

We felt the day went well and this morning in my email I had this pleasant confirmation,

“Thank you very much to you and all of the QRoutes Team, I found the day extremely useful.”

A second meeting is planned for the autumn to review the summer planning season and build the next set of product features. If you would like to join us or receive updates about QRoutes, please get in touch



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